Terms of Service.

Effective Date: September 11, 2025.

Welcome to Alora Creative Solutions Inc. By accessing or using our website, services, or digital products, you agree to these Terms of Service. Please read carefully. If you do not agree, do not use our website or services.

1. Use of Our Services

  • Our services are intended for businesses and individuals seeking marketing, branding, design, event planning, and related creative solutions.

  • You agree to use our website and services only for lawful purposes and in compliance with all applicable Canadian and international laws.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Intellectual Property

  • All content on this website—including text, graphics, logos, designs, images, and digital products—is the property of Alora Creative Solutions and protected by copyright and trademark laws.

  • You may not copy, distribute, modify, or use our content without prior written permission.

  • Client-specific deliverables (e.g., brand assets, marketing materials) become the client’s property upon full payment, unless otherwise agreed in writing.

3. Digital Products & Licensing

  • All digital products (including eBooks, templates, courses, toolkits, and downloads) are for personal or business use only by the purchaser.

  • Purchasing a digital product grants you a non-exclusive, non-transferable license to use it.

  • You may not:

    • Resell, redistribute, or share the product in any format.

    • Claim the product as your own intellectual property.

    • Provide access to others outside your business without express written permission.

  • Unauthorized distribution or resale may result in legal action.

4. Payment & Billing

  • Pricing for services and digital products will be clearly stated before purchase.

  • Payment must be made in full before receiving access to digital downloads or project deliverables.

  • All fees are in Canadian dollars (CAD) unless otherwise noted.

  • Failure to make payment may result in denied access to services or products.

5. Refunds & Cancellations

  • Digital Products: Due to the instant and non-returnable nature of digital goods, all sales are final and non-refundable, unless otherwise required by law.

  • Services: Refunds are not guaranteed once work has begun. Deposits are non-refundable. If a project is canceled before work begins, a partial refund may be issued at our discretion.

6. Limitation of Liability

  • Alora Creative Solutions Inc. is not liable for indirect, incidental, or consequential damages from the use of our services or products.

  • We do not guarantee specific outcomes (such as revenue increases or social media growth), as results depend on factors outside our control.

7. User Accounts & Submissions

  • If you create an account or provide materials (logos, copy, images), you are responsible for ensuring they do not infringe on third-party rights.

  • By submitting materials to us, you grant Alora a limited license to use them solely for delivering agreed-upon services.

8. Third-Party Tools & Links

  • We may provide access to third-party platforms (e.g., Canva, Squarespace, Meta Ads) as part of our services.

  • Alora is not responsible for the performance, security, or practices of third-party services.

9. Termination

  • We may suspend or terminate your access if you violate these Terms.

  • Upon termination, all outstanding payments remain due.

10. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada. Any disputes will be resolved in the courts of British Columbia.

11. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted with a new “Effective Date.” Continued use of our services after updates indicates acceptance.

12. Contact Us

If you have questions about these Terms, contact us at:

Alora Creative Solutions Inc.
Email: info@aloracreativesolutions.com
Website: www.aloracreativesolutions.com