Privacy Policy.

Effective Date: September 11, 2025.

At Alora Creative Solutions, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and business details you voluntarily provide.

  • Non-Personal Information: Browser type, IP address, device information, and general website usage data.

  • Cookies & Tracking: We use cookies and similar tools to improve website functionality, measure traffic, and personalize your experience.

2. Purposes of Collection

As required by PIPEDA, we collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including:

  • Delivering our marketing, branding, and digital solutions.

  • Responding to inquiries and providing customer support.

  • Sending newsletters, updates, and promotional materials (with consent).

  • Conducting analytics and improving website performance.

  • Meeting legal, regulatory, and contractual obligations.

3. Consent

By submitting your personal information, you consent to its collection and use as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at info@aloracreativesolutions.com.

4. Disclosure of Information

We do not sell or trade personal information. We may share it only in these cases:

  • With trusted service providers who support our operations.

  • To comply with Canadian law, court orders, or government regulations.

  • In the event of a business transfer, merger, or acquisition.

5. Data Security & Storage

We implement appropriate safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse. Information may be stored in Canada or with trusted third-party providers outside of Canada, subject to foreign laws.

6. Your Rights (Under PIPEDA)

You have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete information.

  • Withdraw consent for future communications.

  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights are not being respected.

To exercise these rights, contact us at info@aloracreativesolutions.com.

7. Retention of Information

We retain personal information only as long as necessary to fulfill the identified purposes or as required by law. When no longer needed, we securely delete or anonymize the information.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of third parties, and encourage you to review their policies.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your information, please contact us at:

Alora Creative Solutions
Email: info@aloracreativesolutions.com.
Website: www.aloracreativesolutions.com

You may also contact the Office of the Privacy Commissioner of Canada at:
https://www.priv.gc.ca